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Returns Policy
In accordance with on-line and distance selling rules, you are entitled to return goods.

Returns due to faulty manufacture or transit damage for,replacement.

In the unlikely event that you should need to return an ordered item, please notify us by email: info@triggerhandbrakes.com, within 7 days of receiving the goods. We accept returns up to 14 days from the date of delivery at your expense. Returned items must be sent back in unused condition and in the original packaging, with the original receipt. Please ensure that they are securely packaged, as we can not be responsible for damaged items. We strongly recommend that you obtain proof of postage, as we can not take responsibility for items lost in transit.

Please indicate that you would like a replacement and return the item to Richard Oakes at 1 Chinerton Way, Rosudgeon, Penzance, Cornwall, TR20 9PS Uk. Once your return is received, we will send you an email to confirm that we have received your returned item. We will also notify you of the approval or rejection of your replacement item. This will depend on the condition of the product.
If approved, your replacement will be despatched to you as soon as possible and your return shipping costs will be refunded.

Returns due to change of mind, for refund.

Should you wish to return an ordered item, please notify us by email: info@triggerhandbrakes.com, within 7 days of receiving the goods. We accept returns up to 14 days from the date of delivery at your expense. Returned items must be sent back in perfect condition and in the original packaging, with the original receipt. Please ensure that they are securely packaged, as we can not be responsible for damaged items. We strongly recommend that you use ‘signed-for’ and trackable post, as we can not take responsibility for items lost in transit.

Please indicate that you request a refund and return the item to Richard Oakes at 1, Chiverton Way, Rosudgeon, Penzance, Cornwall. TR20 9PS, UK   Once your return is received, we will send you an email to confirm that we have received your returned item. We will also notify you of the approval or rejection of your claim. This will depend on the condition of our product.
If approved, your refund will automatically paid via the original method of payment, usually within 14 days.

You will be responsible for paying your own delivery costs for returning your item. Delivery costs are non-refundable.

Privacy Policy

This privacy policy sets out how Trigger Handbrakes  uses and protects any information that you give Trigger Handbrakes when you use this website.
Trigger Handbrakes  is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Trigger Handbrakes may change this policy from time to time without notice, by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st  Dec 2017. 
What we do with the information you give us. When you purchase something from us, as part of the buying and selling process, we collect the personal information you give us such as your name, address, post code, e mail address and telephone number.  We require this information for processing your order and for internal record keeping only.

Security Policy
We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable procedures  to safeguard and secure information we collect.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
In general we do not use cookies on this site.  There are only cookies on the ordering page where cookies relate to the method of payment i.e. PayPal.

 Terms & Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Trigger Handbrakes relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'Trigger Handbrakes' or 'us' or ‘we’ refers to the owner of the website, Richard Oakes Ltd, whose registered office is 1 Chiverton Way, Rosudgeon, Penzance, Cornwall. TR20 9PS. Our company registration number is 1400671. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use.

  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  2. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  3. This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  4. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  5. This website includes links to PayPal. This is  provided to facilitate purchasing of Trigger Handbrake products.
  6. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

All Rights © R Oakes 2005

Click here to see our Terms & Conditions , Returns , Privacy and Security Policies.